Frequently Asked Questions
In order to qualify you must be a homeowner, have qualifying credit (600 FICO or higher), and have a qualifying debt to income ratio. One of our energy consultants will help you get qualified by filling out an online form that typically just takes 2-3 minutes. Most approvals happen instantaneously.
Most homes and businesses are good candidates for solar, as long as they have a sunny location for the panels and enough roof space or land for the installation. We offer free solar assessments to determine if your property is a good fit.
The amount you can save with solar power depends on several factors, including the size of your system and your current utility rates. To get more information, please contact us for a free quote!
Our goal is to produce 100%. Some roofs will not allow for this. Either way, it is ideal to produce as much as possible. If you can’t produce 100% of your power we will offset as much as possible to lock in the lower rates.
Solar panels require very little maintenance, but it is recommended to clean them once or twice a year to ensure maximum efficiency. We offer maintenance services to keep your system running smoothly.
Absolutely! Each customer is given access to an application on their smartphone that communicates with the panels. It gives you a play by play of your hourly production.
All of the costs of permits, design work, engineering, surveys and inspections are included in your initial proposal. The only potential change orders that may require additional cost are if your main electrical panel is not up to code, or if your roof needs to be replaced. See “what if I need a new roof” in the following question.
We only install on roofs that we know have at least 10 years remaining life. If you have a roof that needs to be replaced soon, there has never been a better time than now to get it done. We use vetted roofing companies that can deliver a sturdy roof at a great value to the customer. Many of our customers get roofs replaced at the same time that they have solar installed on their roofs. The main advantages to this are that you can finance the cost of getting a roof installed into the total project cost and receive the tax incentive for the total solar project including the new roof.
We monitor each individual panel on your roof top. If one is under-performing we are automatically notified and will schedule a time with you to come out and replace it free of charge.
When a homeowner moves, they have 2 options:
1. You can have the flat financing payment of the solar system transferred to the new homeowner.
-Or-
2. You can wrap the payoff of the loan into the value of the sale. This is the most common. Here is an example – Say your home is valued at $200,000 WITHOUT solar… You have a solar system that you owe $8,000 on, but the value of the system is $20,000. You sell the home for $220,000 because of the solar. You pay off the $8,000 that you own and this is done at closing. You pocket an additional $12,000 because you were a smart homeowner and had solar installed by Power New England for $0 out of pocket.
The standard life expectancy of our solar systems is 40 years. The first 25 years is covered under a manufacturers’ warranty. This means that your system will cover your needs for much of the rest of your life!
Yes. We carry all of the licensing, bonds, and insurance.